In this case, you can of course make use of your 14-day return policy, counted from the day of delivery.
Simply write to us via the contact form or send us an email at support@avenlue.com - here we can take note of your concern and coordinate the next steps.
IMPORTANT:
Returns are exclusively made to our returns center. Please do not return the goods without prior notification by email to us, to ensure proper recording and allocation! Therefore, we will gladly provide you with the return address via email.
IF YOU HAVE FURTHER QUESTIONS:
Feel free to contact us via the contact form or email us at:
support@avenlue.com
NOTE:
Please return the goods in the cleanest, well-maintained condition possible and undamaged, in the original packaging. Once the return has been received by us, we will refund the purchase amount using the same payment method you selected at the time of purchase. Please note that return processing may take up to 14 days after receipt.
Return Policy
YOU ARE NOT SATISFIED OR YOUR ITEM IS DEFECTIVE:
